PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING LISTMEET, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST NOT USE THE PLATFORM.
These Terms of Use ("Agreement") govern all users of the ListMeet platform, including buyers, renters/tenants, licensed real estate brokers, associate brokers, salespersons, and property management companies. ListMeet is a professional service network, not a licensed real estate brokerage. Advisors on the platform are licensed professionals responsible for their own compliance with applicable real estate laws.
1. Acceptance of Terms
This Agreement sets forth legally binding terms for your use of ListMeet. By registering, accessing, or using the platform, you agree to be bound by this Agreement and our Privacy Policy. If you do not agree, you must not use the platform.
We may modify this Agreement at any time. Material changes will be communicated via email or prominent platform notice at least 14 days before taking effect. Continued use after the effective date of any modification constitutes acceptance of the revised terms.
The platform is not directed to persons under 18 years of age. ListMeet does not knowingly collect information from or permit account registration by persons under 18.
2. Platform Description and Advisor Independence
ListMeet is a professional service network connecting serious buyers and renters with licensed real estate advisors for on-demand property expertise and consultations. ListMeet does not employ advisors, hold a real estate brokerage license, or act as a party to any real estate transaction.
Advisors on ListMeet are solely responsible for: (a) compliance with applicable federal, state, and local real estate laws; (b) maintaining active licensure and required insurance; and (c) their own fiduciary duties to clients.
Nothing in this Agreement or the platform's operation creates an employment, partnership, joint venture, or agency relationship between ListMeet and any advisor.
3. Account Registration and User Categories
To access platform features, users must register and create an account with truthful, current information. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify ListMeet immediately of any unauthorized account use at support@listmeet.com.
User categories on the platform are as follows:
- Buyer/Renter: Users seeking to purchase or lease residential real estate.
- Licensed Real Estate Broker: Licensed real estate brokers participating within the scope of their license.
- Associate Broker: Licensed associate brokers participating within the scope of their license.
- Licensed Real Estate Salesperson: Licensed salespersons participating within the scope of their license.
- Property Management Company: Entities managing properties on behalf of owners.
ListMeet reserves the right to verify licensure and credentials, and to suspend or terminate any account that fails verification or violates this Agreement.
4. Meet Now Feature — Buyers
4.1 Feature Overview
The Meet Now feature provides buyers with access to on-demand expertise and paid consultations with licensed real estate advisors. The scope of each session is determined by the buyer's needs and the advisor's professional judgment.
4.2 Meet Now Consultation Fee
By selecting Meet Now, the buyer agrees to pay the advisor set consultation fee displayed on the listing at the time of booking. The consultation fee is:
- Set by the advisor and scaled to listing value and transaction complexity at the advisor's sole discretion.
- Due and payable at the time of booking.
- Non refundable except in cases of confirmed fraud or advisor no show, as determined by ListMeet in its sole discretion.
- A fee for advisory expertise. Not a deposit, down payment, or retainer toward any future transaction.
Payment of the Meet Now fee does not obligate the buyer to purchase any property.
4.3 Exclusive Representation Agreement
Following a Meet Now consultation, the advisor may offer the buyer an exclusive buyer representation agreement ("Exclusive Agreement"). This is a separate, voluntary agreement between the buyer and the advisor. If the buyer signs an Exclusive Agreement and subsequently purchases a property shown by that advisor, a broker's commission that is separately negotiated and disclosed in the Exclusive Agreement may apply, consistent with applicable state law.
Buyers are not required to sign an Exclusive Agreement as a condition of using Meet Now or continuing to use the platform.
a) Tour Agreement (Pre-Tour Compensation Disclosure)
Where a Meet Now consultation includes an in-person tour of a property, completing the booking requires the buyer to review and affirmatively acknowledge the applicable broker's fee, negotiable between the buyer and advisor, up to a maximum of 3% of the sale price, before the tour begins. This acknowledgment is a mandatory step of the booking process, separate from and in addition to the buyer's general acceptance of these Terms of Use. A buyer cannot complete a Meet Now booking that includes a tour without completing this step.
4.4 Broker's Fee - No Exclusive Representation Agreement
If a buyer who has not signed an Exclusive Agreement purchases a property shown by the advisor through Meet Now, a broker's fee, negotiable between the buyer and advisor and not to exceed 3% of the sale price, will apply. The buyer acknowledges and agrees to this fee structure at the time of booking each Meet Now request that includes a tour, per Section 4.3.(a).
4.5 Dual Agency Disclosure
In some transactions, the advisor may represent both buyer and seller (dual agency). By using Meet Now, you acknowledge the possibility of dual agency. In dual agency situations, the advisor's fiduciary duties are limited. The advisor must treat all parties honestly, fairly, and in good faith, in accordance with the laws of the state in which the transaction occurs. Dual agency is not permitted in all states; where prohibited, it will not be offered.
You will receive a separate written dual agency disclosure prior to any transaction in which dual agency applies.
4.6 Buyer Obligations
- Buyers must provide valid identification when requested by the advisor.
- Showings may be canceled with at least 15 minutes' notice. Advisors may cancel if you arrive more than 15 minutes late.
- Buyers must communicate your real estate needs clearly and honestly.
5. Meet Now Feature — Renters
5.1 Feature Overview
The Meet Now feature for renters provides access to on-demand agent assistance for rental property tours and guidance.
5.2 Broker Engagement
By selecting the Meet Now feature and confirming an on-demand showing request, the renter voluntarily enters into a representation agreement with the advisor for the purposes of that showing and any resulting transaction, subject to Section 5.3. This engagement is formed at the moment the Meet Now request is accepted by the advisor, regardless of whether the renter ultimately leases a property.
An advisor may only claim a broker's fee in connection with a specific building that the advisor personally introduced to and toured with the renter. No fee may be claimed by an advisor in connection with any building or unit that was not personally shown by that advisor.
5.3 Broker's Fee — Rentals
a) Landlord-Side/Listing Advisor, No Tenant Fee
If the advisor conducting the Meet Now showing is the listing agent for that unit, or otherwise publishes, markets, or shows the unit with the consent of the landlord or property manager, the advisor is presumed to represent the landlord for that unit.
In this case, no fee of any kind may be collected from the tenant. This presumption applies regardless of any representation language in Section 5.2 and cannot be waived by the renter's acceptance of these Terms or by any in-app confirmation.
This rule reflects a statutory requirement under New York City's Fairness in Apartment Rental Expenses (FARE) Act (NYC Local Law 119 of 2024, codified at NYC Admin. Code Title 20, Ch. 4, Subch. 15), which presumes any broker publishing a listing with landlord consent to be the landlord's agent, ineligible to collect a fee from the tenant. It is not optional or waivable by agreement.
b) Independent Tenant Representation, Fee May Apply
If the advisor has no landlord-side or listing relationship to the unit shown, and the renter has independently and affirmatively engaged the advisor as their own representative prior to the tour (which the timestamped Meet Now request and acceptance flow satisfies, provided the fee amount is disclosed to and acknowledged by the renter before the request is confirmed), a tenant representative broker's fee, negotiable between the renter and advisor, applies as follows:
- Owner Pays (OP): Where the landlord pays a broker's fee, or the listing agent agrees to co-broke, the advisor is fully compensated and may not collect any additional fee from the tenant.
- Non-OP: Where the landlord does not pay a tenant-rep fee, a fee not to exceed one month's rent applies to the renter. Completing the Meet Now booking that includes the showing requires the renter to review and affirmatively acknowledge this fee before the showing begins, separate from general acceptance of these Terms of Use. A tenant cannot complete a Meet Now booking under this subsection without completing this step.
c) 180-Day Rule (Independent Representation Only)
Where Section 5.3(b) applies, if the renter applies for or rents a unit in the same building shown by that advisor within 180 days of the Meet Now showing, the fee in 5.3(b) applies even if the lease is signed outside the platform.
5.4 Renter Obligations
- Renters must be at least 18 years of age.
- Renters must provide valid identification upon request
- Renters must attend scheduled showings on time, and clearly communicate their rental needs to the advisor. Showings may be canceled with at least 15 minutes' notice.
6. Meet Now Feature — Licensed Real Estate Advisors
6.1 Qualifications
To participate as an advisor on the platform, you must hold and maintain a valid real estate salesperson, associate broker, or broker license issued by a state in which you conduct advisory services. You must comply with all applicable federal, state, and local real estate laws, including buyer representation agreement and compensation disclosure requirements applicable in your jurisdiction.
6.2 Independence and Compliance
Advisors are independent contractors, not employees of ListMeet. Advisors are solely responsible for their own licensing, professional liability insurance (E&O), tax obligations, and compliance with applicable law. ListMeet does not control the manner in which advisors provide services and assumes no liability for advisor conduct.
Advisors must carry professional liability (errors and omissions) insurance at all times and provide proof upon request.
6.3 Meet Now Expertise Consultation Fee Setting
Advisors set their own Meet Now consultation fees, which may be scaled to listing value, transaction complexity, or geographic market conditions at the advisor's discretion. Advisors may not set fees based on any characteristic of the buyer or renter that is protected under applicable federal, state, or local fair housing or anti-discrimination law. Advisors acknowledge that the consultation fee is earned upon the completion of the Meet Now consultation and is separate from any future commission.
6.4 Compensation — Sales
If a buyer shown a property through Meet Now purchases that property, the advisor is entitled to a maximum broker's fee of 3% of the sale price, subject to any Exclusive Agreement terms. The Meet Now consultation fee is separate from and not deducted from the commission unless otherwise agreed in writing.
6.5 Compensation — Rentals
- Landlord-Side/Listing Advisor — No Fee: Where the advisor is the listing agent for a unit, or otherwise publishes, markets, or shows the unit with the consent of the landlord or property manager, the advisor is presumed to represent the landlord for that unit and may not collect any fee from the tenant.
- Open Listings / OP (Owner Pays) Listings: Where the landlord pays or co-brokes the tenant rep fee at an amount equivalent to one month's rent, the advisor is deemed fully compensated and may not collect any additional fee from the tenant.
- Non-OP Listings: Where the advisor has no landlord-side or listing relationship to the unit and the tenant has independently engaged the advisor prior to the showing, a tenant rep broker's fee, negotiable between the tenant and advisor and not to exceed one month's rent, applies and may be collected from the tenant. This compensation is contingent on the tenant's required acknowledgment of the fee at booking.
- 180-Day Rule: Where the Non-OP fee applies, the fee applies if the tenant rents the same unit or a unit in the building shown within 180 days.
6.6 Advisor Obligations
- Confirm availability for on-demand requests within specified timeframes.
- Arrive on time for all Meet Now appointments. Failure to appear may result in platform suspension at ListMeet's discretion.
- Maintain professional conduct and prioritize client safety at all times.
- Refrain from directly soliciting clients introduced through ListMeet outside the platform.
- Comply with all fair housing laws: federal, state, and local.
- Protect the confidentiality of all client and property data encountered through the platform.
- Adhere to all showing instructions provided by property owners, listing brokers, or management companies.
6.7 Dual Agency
In transactions where you represent both buyer and seller, buyer consent has been obtained through the platform's dual agency disclosure in the buyer's Terms of Use. You must nonetheless provide a separate written dual agency acknowledgment to all parties and ensure all parties understand the limitations of dual agency representation, consistent with the laws of the state in which the transaction occurs. Where dual agency is prohibited by applicable state law, you must not engage in dual agency regardless of any platform level consent.
7. Meet Later Feature - Scheduled Showings
The Meet Later feature allows buyers and renters to schedule an appointment with a licensed advisor in advance, rather than requesting an on-demand consultation. Meet Later follows the same representation and commission structure set out in Sections 4 (Buyers) and 5 (Renters), except that no on-demand Meet Now consultation fee applies to a Meet Later appointment. Advisors compensated through Meet Later earn only the applicable broker's fee described in Sections 4.3/4.4 (sales) or 5.3 (rentals), where and as those fees apply.
7.1 Broker Engagement and Fees
Engagement under Meet Later is formed upon the advisor's acceptance of the scheduled request. All representation, disclosure, and commission terms in Sections 4 and 5, including the landlord-side/independent-representation split in Section 5.3, apply equally to Meet Later engagements. No separate consultation fee is charged for Meet Later, consistent with its function as scheduled rather than on-demand advisory engagement.
7.2 Advisor Obligations
Advisors must honor confirmed Meet Later appointments, provide timely notice of any need to reschedule and/or cancel.
8. Management Companies
Property management companies may access the platform to list properties, coordinate showings with advisors/clients, and facilitate rental and sales transactions. Management companies agree to:
- Provide accurate, complete, and current property information and availability.
- Ensure showings are conducted in compliance with all applicable laws, regulations, and safety standards.
- Maintain confidentiality of all personal and proprietary information received through the platform.
- Comply with applicable privacy laws regarding collection, storage, and handling of tenant and prospective tenant data.
- Indemnify and hold ListMeet harmless from claims arising out of management company actions or the showings they facilitate.
Broker's fee structures applicable to rental and sales transactions facilitated by management companies are as set forth in Sections 5 and 6 of this Agreement.
9. Real Estate Listings
Registered users authorized to post listings warrant that: (a) they have the legal right to list the property; (b) all information provided is truthful, accurate, and current; and (c) the listing complies with all applicable fair housing, advertising, and real estate laws.
By posting content on the platform, including photographs and property descriptions, you grant ListMeet a non-exclusive, non-transferable license to display and reproduce such content solely within the ListMeet platform for the purpose of presenting your listing to prospective buyers and renters. This license terminates when the listing is removed or your account is closed. ListMeet will not modify, redistribute, sublicense, or use your listing content for any purpose outside the platform without your express written consent. You represent that you own or have all necessary rights to any content you post.
ListMeet is not a party to any buyer/seller or landlord/tenant transaction, does not guarantee the sale or rental of any listed property, and is not responsible for the accuracy or legality of user posted listings.
10. Payments
Transactions and Meet Now consultation fees are processed through Stripe or other payment processors designated by ListMeet. By submitting payment, you authorize the charge to your selected payment method. Electronic receipts will be issued to your registered email address.
All payment data is processed and stored by our payment processors in accordance with their respective security standards. ListMeet does not store full payment card data.
If your payment is declined, no charge will be applied. You must provide an alternative payment method to complete the transaction. Contact support@listmeet.com for billing inquiries.
11. Advisor Compliance with Applicable Law
Advisors are independently responsible for compliance with all federal, state, and local real estate laws applicable to their practice, including written buyer representation agreements, compensation disclosure requirements, and any other obligations imposed by applicable licensing authorities. ListMeet's platform architecture — including the Meet Now consultation fee model and Exclusive Agreement framework — is designed to support, but not substitute for, each advisor's independent compliance obligations.
Buyers and renters are encouraged to review and understand any representation agreement before signing. Advisors who fail to comply with applicable law may be subject to account suspension or removal from the platform.
12. Prohibited Activities
The following activities are strictly prohibited on the platform:
- Discriminating against any user based on race, color, religion, sex, national origin, disability, familial status, sexual orientation, gender identity, or any other protected class under federal, state, or local law.
- Posting false, misleading, or fraudulent listings or information.
- Soliciting clients introduced through ListMeet through channels outside the platform.
- Scraping, crawling, or using automated means to access platform data without express written permission.
- Circumventing security features or payment systems.
- Using the platform for any purpose that violates applicable law.
- Harassing, threatening, or abusing other users or advisors.
13. Intellectual Property
All content, trademarks, logos, software, and other intellectual property on the ListMeet platform are owned by ListMeet or its licensors. Users are granted a limited, non-exclusive, non-transferable license to use the platform for its intended purposes only. No content may be copied, reproduced, distributed, or used to create derivative works without ListMeet's prior written consent.
ListMeet will respond to DMCA copyright infringement notices in accordance with 17 U.S.C. § 512. To submit a takedown notice, contact support@listmeet.com with: (a) identification of the copyrighted work; (b) identification of the infringing material and its location on the platform; (c) your contact information; (d) a good-faith statement; and (e) a statement under penalty of perjury that you are authorized to act on behalf of the copyright owner.
14. Limitation of Liability
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, LISTMEET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA LOSS, ARISING FROM USE OF THE PLATFORM OR ANY TRANSACTION FACILITATED THROUGH IT.
LISTMEET'S TOTAL LIABILITY TO ANY USER SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY THAT USER TO LISTMEET IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Nothing in this limitation affects any rights you may have under applicable consumer protection laws that cannot be waived by contract.
15. Indemnification
You agree to indemnify, defend, and hold harmless ListMeet, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the platform; (b) your breach of this Agreement; (c) your violation of any applicable law; or (d) any transaction or interaction between you and another user or advisor.
16. Dispute Resolution and Governing Law
Any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the platform shall first be subject to informal resolution by contacting ListMeet at support@listmeet.com. If not resolved within 30 days, disputes shall be resolved by binding arbitration before a single arbitrator mutually agreed upon by the parties, in accordance with applicable commercial arbitration rules.
You waive any right to participate in a class action lawsuit or class-wide arbitration in connection with any claim arising from your use of the platform, to the fullest extent permitted by law.
This Agreement is governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. To the extent arbitration does not apply or is unenforceable, you consent to the exclusive jurisdiction of the state and federal courts located in New York County, New York.
17. Force Majeure
ListMeet shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, pandemics, government actions, labor disputes, or infrastructure failures.
18. Termination
ListMeet may suspend or terminate your account at any time, with or without notice, for violation of this Agreement or applicable law. You may request account cancellation by submitting a written request to support@listmeet.com. Upon termination, your right to access the platform ceases. ListMeet may retain data as required by law or to resolve outstanding disputes. Account termination does not relieve you of obligations or liabilities incurred prior to termination.
19. Electronic Communications and Notifications
By providing your email address, you agree that ListMeet may send you transactional notices, service updates, and marketing communications. You may opt out of marketing communications at any time via the unsubscribe mechanism in any email or by contacting support@listmeet.com. Opting out of marketing does not affect transactional or legally required notices.
20. Miscellaneous
Severability: If any provision of this Agreement is found invalid or unenforceable, the remaining provisions remain in full force and effect.
No Waiver: Failure by ListMeet to enforce any provision of this Agreement does not constitute a waiver of that provision.
No Partnership: No joint venture, partnership, employment, or agency relationship exists between you and ListMeet as a result of this Agreement.
Entire Agreement: This Agreement, together with the Privacy Policy and any incorporated documents, constitutes the entire agreement between you and ListMeet and supersedes all prior agreements and understandings.
21. Contact Information
For questions, compliance matters, or legal notices:
- Email: support@listmeet.com
ListMeet Inc.
© 2026 ListMeet. All rights reserved.
